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     FAQ
Registration
  01. How can I become a member ?
02. I get an 'Invaild Number' error when submitting my registration.
 

Log in and Accounts
  01. Can I change my membership ID?
02. I know my ID and password, but I cannot log in.
03. How can I find my password?
 

Search for Information
  01. How can I search for information?
02. Does Koreacontent.org import, export or otherwise trade?
 

Manage Trade Leads, My Profile
  01. How can I post trade leads?
02. How can I update my profile?
 

Send an Inquiry
  01. Can I send an inquiry if I'm not a member?
 

News Letter
  01. How can I change 'My News' settings?
 

Encryption Program
  01. I cannot view the image or flash movie on the web page
02. I cannot copy and print contents on the web page
03. The auto-install function doesnt work
 


How Can I become a member ?
It is simple and free to join Koreacontent.org 1. Vi sit www.koreacontent.org and click "Join Now" on the top of the front page
2. Read terms of service, check the box, select and click individual or company button
3. Complete the registration form and click "Submit" button

I get an 'Invalid Number' error when submitting my registration.
Please make sure you do not enter any spaces between or after numbers.
Also, ensure that you do not enter any characters other than numbers.

Can I change my membership ID?
No. you cant change your member ID. However, you can create a new ID by re-registering

I know my ID and password, but I cannot log in.
Please be sure not to use capital letters in your ID or password or input any blank spaces after your ID or password or activate Caps Lock key.
If you are still experiencing difficulties logging in, please contact us.

How can I find my password?
1. Click 'login and Forgot Password' link in member login page.
2. Input your ID used in koreacontent.org registration, then click 'Submit'
3. Your koreacontent.org ID and password will be automatically sent to the email address you provided

How can I search for information?
You can search for information in e- Exhibition, Culture news, Company Directory, Trade Leads and Genre portal using keyword and category browsing

Does Koreacontent.org import, export or otherwise trade?
No. Koreacontent.org operates an online trade site that facilitates culture contents trade. We do not import, export, or otherwise engage in trade.

How can I post trade leads?
1. Registration
2. Login
3. Click on 'Post Trade Leads' in Trade leads or Manage trade leads in My Page
4. Click 'Post'
4. Complete the description and click 'Post'
5. You can re-post your trade leads after 7 days

How can I update my profile?
1. Login
2. Go to 'My Page' and click 'edit my profile'
3. Edit changeable your profile
4. Click 'submit'

Can I send an inquiry if I'm not a member?
No, Non-member cant. Only member can send an inquiry.
But Member can manage sending Inquiries

How can I change 'My News' settings?
1. Login
2. Click "My News" in My Page
3. Select the News categories (up to 9) you are interested in
4. Click "Confirm"
Then you will receive information that fits selected categories

I cannot view the image or flash movie on the web page
Certain contents are protected by encryption program, WebSAFERPro
You must install WebSAFERPro Client program to view all contents on the page.

I cannot copy and print contents on the web page
It is prohibited to copy and print this page at a request of content provider.
You can send an inquiry to content provider if necessary.

Auto install function doesn't work
you can use firsthand install program. First of all, Close all internet browsers and then install this program websafepro.exe
You will view all about contents, when you visit www.koreacontent.org site




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  Copyright (c) 2008 KOREA CREATIVE CONTENT AGENCY.All rights reserved E-mail : gccinfo@kocca.kr
block, Sangam-dong, Mapo-gu, Seoul, Korea.TEL (82-2) 3153-1454 FAX (82-2) 3153-1116